IRONSIDE METHOD COACHING

COACHING HOUR STRUCTURE

Ironside Method programming is generally designed to be completed in the coach’s training hour, with 10 minutes before and after the hour for clients to complete warm up and cool down movements on their own.

(Timing may vary based on programming)

COACHING ZONES

Each coach will train their clients within one of the 3 zones during each training hour. Clients should utilize the warmup area 10 minutes before their training hour and be ready in their zone once the coaching hour begins.

HOW TO USE ZEN PLANNER

Clients can access Zen Planner either through the Zen Planner Member Portal online or by downloading the Zen Planner Member App on their mobile devices. Clients must reserve spots in their coach’s training hour through Zen Planner at least 6 hours in advance before the coaching hour begins.

Upon arriving for the coaching hour, clients can check in via the front desk kiosk or have their coach check them in.

WEB PORTAL VIEW

MOBILE APP VIEW

Clients can also view their memberships and bills or update their payment methods through either the web portal or the mobile app.

WEB PORTAL VIEW

MOBILE APP VIEW

  • BILLING

    Memberships are auto-charged on either the 1st or 15th day of each month and require a valid credit or debit card to be kept on file.

    To access your membership and billing details, pay a bill, or update your payment method on file, please download the Zen Planner Member App through your mobile app store or visit the Zen Planner Member Portal online. Under your Profile, you can view the payment methods on file as well as all billing history. Please email gains@ironsidetraining.com to set a new card as your Primary Payment Method for future charges.

  • GYM RULES & ETIQUETTE

    Members are expected to wipe down equipment after use and return all bars, plates, or other equipment to their designated storage areas. Please ask a staff member if you are unsure where to place an item. Do not adjust the gym thermostats - please ask a staff member for assistance.

    During peak hours, please be aware that coaches are given priority to equipment for their clients. If you are not a competing powerlifter, please refrain from using the deadlift and squat bars as well as the calibrated kilo plates and competition collars.

  • CANCELATIONS & HOLDS

    Members are required to notify Ironside 30 days in advance of their next bill if they wish to cancel their membership by submitting an email to gains@ironsidetraining.com. No refunds will be issued once an auto-payment is processed.

    Memberships can be placed on hold from 1 to 3 full months only and will resume auto-billing unless Ironside is notified 30 days in advance for cancelation. Please email gains@ironsidetraining.com to request an account hold.